This is the legal bit which tells you what you can/cannot expect of us. It also sets some ground rules for use of our site and purchasing products from us.
Third Party Websites
If you are 16 years old or younger you may not purchase goods or services from us or enter competitions on the Site. Please ask a parent or guardian to do so on your behalf.
1. Adventures in Living
1.1 This Site is owned and operated by Adventure Records Limited trading as Adventures in Living. If you would like further information about Adventures in Living or anything else referred to on the Site, please contact us using the following details: Adventures in Living, 1 Broadgates 47 Market Place, Henley on Thames RG9 2AD Email: firstname.lastname@example.org
2. Use of the Site 2.1 You may not use the Site in any improper or unlawful manner or in breach of any legislation or licence that applies to you.
2.2 Except as expressly permitted, you agree that when using the Site you will not: (a) publish, post, upload, store, distribute or disseminate any unlawful, defamatory,
infringing, obscene, harmful, confidential, libellous, hateful, or otherwise illegal material or information or anything which might constitute a criminal or civil offence; (b) upload files or other data that contain software or other material which are the intellectual property rights of any third party or which are protected by rights of privacy or publicity of any third party without having received all necessary consents; or (c) upload files that contain viruses, corrupted files, or any other software or programs that may interfere with or damage the operation of the Site or any other computer.
2.3 You agree to comply with all reasonable instructions that we may give you from time to time regarding the use of the Site.
2.4 You are responsible for obtaining (at your own cost) all necessary equipment and telecommunications services required to access and use the Site.
You are responsible for ensuring that no one uses your equipment to access the Site without your permission. We will be entitled to assume that anyone who accesses the
Site using your equipment has your permission to do so and you will be liable for any Charges or any other costs, liabilities or damages that may be incurred by any such person.
3. Competitions and Prize Draws
3.1 From time to time it may possible to enter competitions or prize draws through the Site. There may be additional terms and conditions applicable to those competitions or prize draws. Where additional terms apply you will be notified of that fact and given an opportunity to read those terms and conditions before you enter the competition or the prize draw.
4. Intellectual Property
4.2 You may view, download and print any materials and information made available to you through the Site subject to the following conditions: (a) the material and information may only be used for your personal and non-commercial purposes; (b) the material and information shall not be reproduced or included in any other work or publication in any medium; (c) the material and information may not be modified or altered in any way; (d) save as provided by clause 4.4 the material and information may not be distributed or sold to any third party; (e) you may not remove any copyright or other proprietary notices contained in the material or the information.
4.3 We do not give you any rights in relation to Intellectual Property Rights in any product or service that you purchase from or via the Site.
5. Purchase of Goods and Services
5.1 All prices for goods and services that we sell to you on the Site include (where relevant) VAT, packaging and delivery in the UK and are quoted in pounds sterling.
5.2 If you order goods for postal delivery from us we use a delivery partner to deliver such goods to you and we aim to deliver them to you according to our prevailing
delivery period where we have the relevant item in stock. Should we not hold the item ordered by you in stock, we will notify you at the email address which you gave us as part of the registration information.
5.3 Please order from us in enough time to present any loss or disappointment resulting from any delay in the delivery time. Please note that if you order goods or services from a company or website other than www.adventuresinliving.co.uk you will be responsible for reading that third party's terms and conditions and for ensuring that you fully understand them. We will not be responsible for such orders from third parties.
5.5 We will insure any goods ordered by you based on the price on the site whilst in transit to you. Risk in the goods passes to you upon delivery.
5.6 Outside the UK, delivery charges for goods and services will be calculated on a product-by-product basis. We reserve the right not to deliver to places outside the UK. Please read the Delivery and Orders Information Page for further information.
5.7 Delivery outside the UK may be subject to local import taxes, which are your responsibility where they apply. If so, the shipping company will contact you once the products you have ordered have reached the local customs agency to inform you of the amount of duty that it outstanding.
are third party products, we are not party to the contract.
5.9 We will confirm all orders via email, using the email account that you give us as part of the registration information. In the event that the product or service you order is out of stock or otherwise unavailable, we will inform you of that fact together, where we are so aware, of the time at which the product or service will become available. If the product or service is available and the details of your order are clear to us, our email to you will be deemed an acknowledgement of your offer and it will specify delivery details and confirm the price of the goods or service purchased. Note: payment via our payment partner is a condition of purchase.
5.10 We cannot guarantee that particular goods and services featured on the Site will always be available. If we cannot supply the requested product you will not be charged for it and we will refund or re-credit your account with any amount that we may have debited.
5.11 We may cancel any sale and not supply products or services if it is reasonable to do so and may change or discontinue the availability of any product at any time at our sole discretion. However if we do so, we will always notify you that we shall do so and, where relevant, refund you all payments made by you.
5.12 All payments are made via our payment partner, World Pay or Paypal. You should read the World Pay terms and conditions before submitting your credit card details on the World Pay site. In the event that World Pay rejects your credit or debit card details we will not release the order to you. We will email you to inform you of such rejection. We release your order only when we have received confirmation of the acceptance of your order. Please go to www.worldpay.com for any further information.
5.13 Your credit card company may perform an additional security check to confirm that the cardholder is making the purchase. We are not responsible in respect of any such security check.
5.14 A dispatch note will be sent to the credit or debt card billing address and not the shipping or delivery address (if different). Please ensure that your goods are being delivered to the required address. You are responsible for ensuring that the goods reach the intended address.
5.15 We aim to ensure that goods ordered from us are packaged securely so that they arrive with you undamaged. However, if goods arrive which have been damaged or have defects, we will either replace such goods free of charge or alternatively give you a full refund if you return the product to us at, Returns Department Adventures in Living, 1 Broadgates 47 Market Place, Henley on Thames RG9 2AD . Any item despatched to you will indicate this returns address. We will try to attend to all returns as soon as practically possible. This does not affect your statutory rights.
5.16 Our policy is to ensure that you are satisfied every time you place an order on our website. If you are unhappy for any reason with goods supplied to you by us when you receive them, please email us for a returns number which you can fill in on the returns form and return them with the despatch note, unused, within seven working days of the receipt. We will refund your payment to your credit/debit card after we have inspected the returned product and are satisfied that the product in question has been returned in the condition it was in when delivered to you.
5.17 Please note that we cannot give refunds in respect of personalised goods or goods which by their nature cannot be returned to us, goods which deteriorate or expire
rapidly (including but not limited to foodstuffs) or which by their nature cannot be returned due to reasons of hygiene, or which are by their nature time-sensitive, or in relation to any video cassette, CD, DVD or other digital medium the seal of which has been broken, or any digital file downloaded from the Site. Therefore, when purchasing such items, please think carefully before you buy.
5.18 most other goods sent to you will have attached to it a returns tag. We cannot accept returned goods from which the tag has been removed. Returns will only be accepted if the tag remains attached.
5.19 Please note that your statutory rights are not affected.
6. Warranties and Disclaimers
6.1 We will exercise all reasonable skill and care in providing the Site. We obtain the materials and information provided on the Site from third party partners and so we are not able to guarantee the accuracy, completeness, currency or reliability of any such materials or information.
6.3 This Site contains links to websites and microsites operated by third parties that are not under our control and are provided to you for your convenience only. We make no warranties or representations whatsoever about any other website which you may access through this Site or any services that they may provide. Without limiting the foregoing, these sites are in no way approved, vetted, checked or endorsed by us and you agree that we shall not be responsible or in any way liable for the content, accuracy, compliance with relevant laws or accessibility of any information, data, advice or statements or for the quality of any products or services available on such sites. If you choose to access a website beyond our control, you do so at your own risk. In addition, use of any such third party website or microsite may be subject to your acceptance of additional terms and conditions.
7. Limitation of Liability
7.2 Subject to clause
7.1 above, you agree that we shall not be liable for: (a) any indirect loss, claim or damage, or any punitive, special, incidental or consequential damages of any kind (including but not limited to lost savings or loss or corruption of data); or (b) any loss of profit (whether direct or indirect), whether based in contract, tort (including negligence), strict liability, or otherwise, which arises out of or is in any way connected with: (c) any use of this Site or its contents; (d) any failure or delay in the use of any component of the Site or any service including, without limitation, any unavailability of the Site or the services irrespective of duration of any period of unavailability; or (e) any use of or reliance upon any information, material, software, products, services and related graphics obtained through the Site, in all cases even if we have been forewarned of the possibility of such loss or damage.
7.3 Without limiting the effect of clause 7.2, due to the inherent risks of using the internet, we cannot be liable for any damage to, or viruses that may infect, your computer equipment or any other property when using or browsing the Site. The downloading or other acquisition of any materials or information through the Site is done at your own discretion and risk and with your agreement that you will be solely responsible for any damage to your computer system or loss of data that results from the downloading or acquisition of any such materials.
7.5 Some goods or services may differ slightly from the description or appearance on the Site. Please check the delivered product/service immediately on receipt because we will not be held responsible for any subsequent loss or destruction.
7.6 We will notify you of any such claims or proceedings and keep you informed as to the progress of such claims or proceedings.
8.3 Forthwith upon termination of this Agreement, you cease all use of the Site. Any termination of this Agreement (howsoever occasioned) shall not affect any accrued rights or liabilities of either party nor shall it affect the coming into force or the continuance in force of any provision in this Agreement, which is expressly or by implication
intended to come into or continued in force on or after such termination and neither shall it affect any common rights that are available to you.
9. Data Protection and Privacy
10. No Waiver
11. Third Party Rights
13. Entire Agreement
14. Governing Law & Jurisdiction
14.1 This Agreement is governed by the laws of England and Wales and the parties agree to submit to the exclusive jurisdiction of the English Courts.
15.1 In this Terms and Use the following terms shall have the following meanings: "Intellectual Property Rights" means patents, registered and unregistered trade marks and service marks, domain names, registered designs and design rights, copyright (including such rights in computer software and databases), database rights and moral rights (in each case for the full period thereof and extensions, revivals and renewals thereof), applications for the foregoing and the right to apply for any of the foregoing anywhere in the world, and all similar rights anywhere in the world including those subsisting in inventions, designs, drawings and computer programs; "Site" means the website available on the internet at the domain www.adventuresinliving.co.uk; "we", "us" and "our" means Adventures in Living Limited. [I ACCEPT] adventuresinliving.co.uk
1.3 If you are 16 years or younger you may not register with us on the Site. Ask the permission of a parent or guardian who should register your personal information on your behalf. If we become aware that you are 16 years or younger and you have not obtained such permission, we will remove your personal information from our records.
2. USE OF YOUR INFORMATION
2.1 We will only use your information for the following purposes: (a) to enable us to provide you with access to all parts of the Site and to enable you to download information and materials from the Site; (b) where you have so consented on the registration form, to contact you with our newsletter other email updates and where you order products from us to confirm the order details; (c) to produce reports, statistics and analysis of the types of people who access the site; (d) to contact you for your views on the Site and to notify you occasionally about important changes or developments to the Site; and (e) to administer, support, improve and develop our Site; and (f) to deliver products and services ordered by you from us on the Site.
2.2 If you change your mind about being contacted in the future, please let us know and we will remove you from our mailing list.
3. DISCLOSURE OF YOUR INFORMATION
3.1 We do follow strict guidelines in the storage and disclosure of information which you have given us, to prevent unauthorised access. We comply with the laws of the countries from which we operate.
3.2 Certain personal information that you provide to us is defined as Sensitive Personal Data by the Data Protection Act 1988. We do not seek any sensitive personal data other than that which is reasonable and necessary for the purposes sought.
3.3 By providing us with the information requested you are giving us your explicit consent to collect, process, disclose, transfer or store your Sensitive Personal Data for the purposes of processing orders for goods/services.
3.4 We do not disclosure your personal data to any third party except to the extent that we may disclose your personal data to third parties (whether in the U.K. or elsewhere) for the purposes of processing orders made by you for goods or services from us.
3.5 Please note that this may include the transfer of your personal data to one or more countries outside the U.K..
3.6 By using the website you consent to third parties having access to your personal data, including those outside the European Economic Area (EEA). You understand and accept that if your data is disclosed to third parties outside the EEA those parties may be based in territories that may not have sensitive data protection provisions in law. Every effort will be made to ensure that your data is processed solely to provide you with a newsletter or other email update, or in connection with a competition/promotion. We will attempt to ensure that your data is held safely.
4. COOKIES Cookies are small amounts of information which we store on your computer. Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer when you log on to the site. Cookies make it easier for you to log on to and use the site during future visits. They also allow us to monitor website traffic and to personalise the content of the Site for you. You may set up your computer to reject cookies by [insert instructions for disabling cookies] although, in that case, you may not be able to use certain features on our site.
5. SECURITY AND DATA RETENTION We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.
6. ACCESSING AND UPDATING You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.
8. CONTACT All comments, queries and requests relating to our use of your information are welcomed and should be addressed to: Adventures in Living , 1 Broadgates 47 Market Place, Henley on Thames RG9 2AD Email: email@example.com [I ACCEPT]